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  • Title:

    IT Support Analyst

  • Location:

    Peterborough

  • Salary:

    £22.49 - £22.59 per hour

  • Contact:

    Billy Abbott

  • Contact email:

    babbott@belcan.com

  • Job ref:

    JO0000023881_1660567194

  • Published:

    about 2 months ago

  • Duration:

    12 Months

  • Expiry date:

    2022-08-22

  • Startdate:

    15/08/2022

Belcan Workforce Solutions are currently looking for a IT Support Analyst to work for our Automotive (Off-Highway) client based in Peterborough.

The main role will be to provide Operational support at the Peterborough facility for the Manufacturing Execution systems used at the site. The successful candidate will also provide Operational support for 4 other regional sites based in Asia, Brazil and North America. They will be required to participate in a On-Call rota once fully trained.

The successful candidate will need to have strong communications and problem-solving skills working at different levels of the business with ideally a manufacturing background but not essential. Technical experience in PL\SQL techniques to help analyse issues is crucial and whilst the role will not require administration of servers an understanding of Windows and Linux is preferable but not crucial. A number of our applications are host on the Oracle Weblogic platform using forms and ADF so any experience in these would be beneficial as would thin client architecture that is used across the facility.

You will work as part of a team taking direction from our Support Team Lead and be required to follow departmental ITSM processes for Incident, Problem and Change Management.

Technical Experience for an IT Analyst

  • Proven experience in working in an Operational Role with ITSM background.
  • Proven experience in problem solving in complex \ multiple environments
  • Proven experience with PL\SQL tools.
  • Desired to have some experience on a Linux platform command line or Windows Platform
  • Desired to have some experience in Python, Shell Scripting
  • Desired to have experience on Dell Thin Clients.
  • Desired to have experience on Oracle Weblogic ADF or Forms applications

Key Competencies:

  • Strong communication skills both written and verbal
  • Strong attention to detail
  • Problem solving and analysis
  • Systems Documentation
  • Accountability
  • Interpersonal skills
  • Teamwork

This vacancy is being advertised by Belcan